1. Introduction
Clear Properties ("we", "our", "us") operates the website clearproperties.app and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when enquiring about properties or creating an account.
- Property Preferences: Your search preferences, wishlisted properties, and enquiry history.
- Facebook Data: When you interact with our Facebook Lead Ads, we receive information you submit through the ad forms, including your name, phone number, email, and any additional fields you complete. This data is used solely to process your property enquiry.
- Usage Data: Browser type, IP address, pages visited, and time spent on our platform.
- Cookies: Session cookies required for authentication and platform functionality.
3. How We Use Your Information
- To process and respond to your property enquiries
- To connect you with our sales team for property viewings
- To send you updates about properties you have expressed interest in
- To improve our platform and services
- To comply with legal obligations
4. Facebook Lead Ads
We use Facebook Lead Ads to collect enquiries from potential property buyers. When you submit a lead form on Facebook:
- The information you provide (name, phone, email, and other form fields) is transmitted to our CRM system
- Your data is used exclusively for processing your property enquiry and follow-up
- We do not sell or share your Facebook lead data with third parties
- You can request deletion of your data at any time (see Data Deletion section)
5. Data Sharing
We do not sell your personal information. We may share your data only with:
- Our internal sales and support team to process your enquiries
- Property developers or sellers when you request a site visit
- Law enforcement if required by applicable law
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encrypted storage of sensitive tokens, HTTPS encryption for all communications, and access controls within our CRM system.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Lodge a complaint with a data protection authority
9. Contact Us
For privacy-related questions or data requests, contact us at:
Email: ravishandoo@hotmail.com
Phone: +91 98102 06248
Website: https://clearproperties.app